Stream | We are Stream. How we can help.
We help businesses engage their audiences and tell their story more effectively in times of growth or change.
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How we can help.

We help businesses engage their audiences and tell their story more effectively in times of growth or change. Our approach is insight driven and customer centric. We help our clients understand their audience’s needs and how best to communicate with them, from knowing who they are and how to present the business to navigating today’s multi-channel communications environment.

Launch your business

Got a great idea for a brand? The finances in place? Not sure what to do next? We can help.

Launching a new business can be a daunting task.  Not only do you need to get your product right, you need to tell people about it. You also need to make sure you are telling the right people and telling them something they want to hear. And finally, once they have heard about it, you need to create a consistent brand experience for them.

Sound complicated? Don’t worry. This is why we are here.

IDENTIFY THE TARGET AUDIENCE

DEFINE THE BRAND STORY

CREATE A BUSINESS IDENTITY

DEVELOP A MARKETING AND COMMUNICATION STRATEGY

MAKE MARKETING MATERIALS AND CHANNELS

TAKE YOUR BRAND TO MARKET

MEASURE SUCCESS

Check out our case studies for more information on how we helped our clients…

 

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Identify your market

You’ve got customers and they are buying your products. But you don’t know who they are or why. Ultimately you want more of them!

The key to increasing sales is to increase your customer base. The key to increasing your customer base is knowing who they are, where to find them and why they are buying you in the first place.

We can help you…

RESEARCH EXISTING CUSTOMERS

UNCOVER CUSTOMER NEEDS

EXPLORE THE CUSTOMER EXPERIENCE

DEFINE THE PERFECT CUSTOMER

ESTABLISH THE PERFECT CUSTOMER EXPERIENCE

Check out our case studies for more information on how we helped our clients…

 

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Reach new audiences

You have something new to say to a different audience or you want to fly the nest and speak to markets in far away lands.

It is important that you have the right approach in place to make sure you don’t damage your current position whilst taking full advantage of your new one.

Depending on your business goals, there are many ways we can help you through this time of growth and change.

EXISTING BRAND EXTENSION

CREATE A FLANKER BRAND

TRANSLATING YOUR BRAND INTO ANOTHER CULTURE

AUDIENCE IDENTIFICATION

UNCOVERING NEW CUSTOMER NEEDS

DIGITISING YOUR BRAND AND TAKING IT MOBILE

DEFINING A NEW BRAND STORY

Check out our case studies for more information on how we helped our clients…

 

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Increase engagement and loyalty

The best brand advocates are the people who already use your products and services. So how do we continue to engage with this audience and increase loyalty?

Once we know what your customers like about you and how you could do even better, we can align your brand story with their expectations.

Increasing loyalty is the key to retaining and growing your customer base.

INSIGHTFUL CUSTOMER RESEARCH

DEFINE A COMPELLING BRAND STORY

ENSURE BRAND CONSISTENCY ACROSS ALL TOUCH POINTS

OPTIMISE MARKETING AND COMMUNICATION CHANNELS

ENGAGE AND EDUCATE EMPLOYEES

Check out our case studies for more information on how we helped our clients…

 

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Grow your business

Want to increase the size of your business? Of course you do.

We know that the value of a business depends on consistently increasing revenue over time. While quick wins and fun campaigns might create a spike in revenue, we believe that businesses truly profit by having a long-term growth strategy.

With a solid strategy in place, we can help you increase revenue in a variety of ways including:

GLOBAL EXPANSION

INTEGRATE AN ACQUIRED BUSINESS

SECTOR LEADERSHIP

INCREASE YOUR CUSTOMER BASE

LAUNCH NEW PRODUCTS OR SERVICES

REACH NEW AUDIENCES

CULTIVATE CUSTOMER LOYALTY

UNDERSTAND CUSTOMER INSIGHTS

Check out our case studies for more information on how we helped our clients…

 

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Merge businesses

It seems like a great idea but 2+2 doesn’t always make a perfect 4 and sometimes needs a helping hand.

Merging two businesses might make sense on the balance sheet. However, bringing together two cultures and personalities requires a lot of planning and communication. A merger is a time of uncertainty for internal and external audiences.

It is important that any changes to the brand, company structure or products and services are well managed and communicated clearly.

REVIEW THE POSITIONING AND TARGET AUDIENCE OF THE NEW BUSINESS

EXPLORE THE MERGING COMPANY CULTURES

DEFINE THE NEW BRAND STORY

CREATE OR TWEAK THE BUSINESS IDENTITY

LAUNCH THE NEW BRAND EXTERNALLY AND INTERNALLY

DEVELOP A MARKETING AND COMMUNICATION STRATEGY

OPTIMISE MARKETING MATERIALS AND CHANNELS

ENGAGE AUDIENCES AND CULTIVATE LOYALTY

BOOST EMPLOYER AND STAKEHOLDER ENGAGEMENT

Check out our case studies for more information on how we helped our clients…

 

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Change market perception

You have a great business but for some reason people just don’t see it the same way as you? You are not alone.

The perception of a business can have a bigger impact on its growth than the products or services it sells. If your offer is good and your customer service spot on, it is just a matter of making sure that everyone knows about it.

The best way to do this is to tell the brand story to the right people and tell it loudly.

REVIEW THE COMPANY POSITIONING AND TARGET AUDIENCE

REFINE THE BRAND STORY

TWEAK THE BUSINESS IDENTITY

LAUNCH THE BRAND EXTERNALLY AND INTERNALLY

DEVELOP A MARKETING AND COMMUNICATION STRATEGY

OPTIMISE MARKETING MATERIALS AND CHANNELS

ENGAGE AUDIENCES AND CULTIVATE LOYALTY

BOOST AWARENESS

Check out our case studies for more information on how we helped our clients…

 

Find out more ›