Stream | Deutsche Hospitality Social Intranet
The project team and Stream worked together for a number of months to provide DH staff with a platform that is able to support work processes and enable current information to be more widely available.
social, intranet, hotels, hospitality
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Intranet Ready

Deutsche Hospitality (DH) launched the first phase of it’s new Intranet this month.

 

With help from the team at Stream, it features a modern and structured look as well as offering users a host of new functionalities. The project team and Stream worked together for a number of months to provide DH staff with a platform that is able to support work processes and enable current information to be more widely available.

 

This included Stream developing an employee survey to judge current sentiment about internal communications and the Group’s new brand. The results of the survey were then used to define the areas of communication to concentrate on and the brand attributes that needed more emphasis.

 

Using this insight we created a content-led approach to the overarching architecture. Once this architecture was agreed, we created an interactive wireframe of the complete proposed intranet. This was tested by a working group and the user journey’s were refined until the key objectives of the intranet were met. Within this, it was key that the intranet worked across different devices so it could be used by as many employees as possible.

 

Using the signed-off interactive wireframe we created a user functionality specification and identified key page templates. A series of designs were then created for use by the build company. Deutsche Hospitality had sourced and appointed a local web build company to build the intranet in Office 365 – SharePoint. Using the source documentation and materials created by us, we worked with them to create and populate the new intranet.

 

Very much a live project, the aim for the next phase of development is to add a “like” function and further social features such as the facility to comment on messages and establish team sites. A document library will also be added as part of the ongoing development process.
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